Tier-one offshore call centre.
First reply from someone reading a script, escalation queue 24+ hours, follow-up emails from a different agent every time.
Stack2 runs Australian hosting and managed IT for small business and marketing agencies. Sydney infrastructure, engineers on every ticket, no tier-one script.
Every plan runs on our Sydney NVMe infrastructure with free SSL, nightly backups, unlimited email and unlimited bandwidth. No quotas you'll trip over.
Spark
Great for starter WordPress site to get your business online
Grow
Great for starting a small business critical website or online store
Scale
Perfect for most business critical websites or online stores
No upsell ladders. The things you'd expect from a host are part of the price.
Servers live in Sydney, your data stays onshore. Low latency for Australian visitors, predictable performance.
Free SSL via Let's Encrypt, DNS managed in Route 53, automatic renewals. You don't touch it; it just works.
Every site is snapshotted nightly to a separate region. One-click restore from the dashboard, no support ticket required.
PHP + MySQL with the WordPress optimisations done. Node.js apps and plain static hosting also supported. Bring what you've got.
Every site is pinged every minute. If something goes down, we know before you do — and so does the on-call engineer.
Email and ticket support are handled by the engineers who run the platform. Most tickets resolved same business day.
Most of what we do, day-to-day, is run IT for small businesses around Melbourne and Sydney — the desktops, the email, the laptop that's behaving oddly. Flat monthly per seat, engineers on every ticket, no offshore call centre.
Already with another MSP? We do a free no-commitment review of your stack and flag anything we'd change. About 1 in 3 of those end with you moving across — sometimes they don't, and that's fine.
A side-by-side of how Stack2 differs from the host you're probably on now.
First reply from someone reading a script, escalation queue 24+ hours, follow-up emails from a different agent every time.
Median first reply 18 minutes during business hours. Same engineer follows the ticket end to end.
Inclusive resources that quietly aren't, $0.10/GB overages, mandatory annual renewals at a higher price.
What you pay on signup is what you pay until renewal. Headroom is included; we'll tell you before you need more.
Your data is governed by terms you didn't sign, hosted somewhere you didn't pick, supported on a timezone that isn't yours.
Australian-owned, Australian-hosted, AEST business hours. You can ask to speak to the founder. He'll reply.
If your question isn't here, contact us and an engineer will reply — usually within a few hours during business days.
Migrations are on us. Get a same-day quote — usually within a couple of hours.