IT Support · Human Risk Management

Your biggest security risk isn't your firewall.
It's the inbox.

Most breaches start with one person clicking one link. Stack2 runs ongoing phishing simulations and bite-sized security awareness training for your team — managed by our Australian engineers, not a portal you have to run yourself.

Ongoing phishing simulations · Bite-sized staff training · Risk reporting, done for you
What's included

Turn your team from your weakest link into a working defence.

Technical controls stop a lot — they don't stop someone typing their password into a convincing fake login page. This closes that gap.

Simulated phishing campaigns

Realistic, varied simulated phishing emails sent to your team on an ongoing schedule — not a single annual test. Difficulty and style shift over time to build genuine resilience against current tactics.

Bite-sized awareness training

Short video training modules on phishing, passwords, social engineering, and data handling — built to actually get watched, not skipped past like a compliance tick-box.

Just-in-time coaching

Staff who click a simulated phishing email get an immediate, targeted training moment on exactly what they missed. Coaching, not blame — so people report suspicious emails instead of hiding mistakes.

Risk reporting

Organisation-wide and individual risk reporting tracking simulation results and training completion over time — useful for management reporting and cyber insurance applications.

New starter onboarding

Baseline security awareness training rolled into onboarding automatically, so every new employee starts with the same foundation — not whatever they picked up at their last job.

Managed, not DIY

We schedule the campaigns, review the results, and follow up directly with teams or individuals who need extra help — as part of your existing Stack2 IT support, not a separate portal to log into.

This covers the human side of security. For the technical controls — endpoint protection, email filtering, MFA, backups — see Cyber Security.

Why Stack2

Security awareness that's actually managed.

The difference between a training video nobody remembers and a program that changes behaviour.

Typical approach

One training video, once a year.

Staff click through an annual compliance video, tick the box, and forget it within a week. No ongoing testing, no way to tell who's actually at risk.

Stack2

Ongoing simulations and short refreshers.

Regular phishing simulations and bite-sized training build habits that stick, and give you a live picture of where your risk actually sits.

Typical approach

A dashboard you have to configure and read yourself.

Bought as a self-serve tool — someone internally has to set up campaigns, interpret the reporting, and chase up staff who are falling behind.

Stack2

Our team runs it and follows up for you.

We schedule the campaigns, watch the results, and reach out directly to anyone who needs extra coaching. You get the outcome, not another admin task.

Typical approach

A separate vendor, separate login, separate invoice.

Security awareness training bought from one provider, IT support from another. Nobody has the full picture when something actually goes wrong.

Stack2

Part of your existing IT support.

Run by the same Australian team that manages your IT — one point of contact, one relationship, results tied back to your actual environment.

FAQ

Human Risk Management questions, answered.

If your question isn't here, contact us — an engineer will reply, usually within a few hours on business days.

An ongoing program of simulated phishing campaigns and short security awareness training, designed to reduce the chance your staff fall for a real attack. Most breaches start with someone clicking the wrong link — this targets that risk directly, rather than relying on a once-a-year training video.

On a regular, ongoing schedule rather than as a one-off test. We vary the style and difficulty of the simulated emails over time so staff build resilience against current phishing tactics, not just the one email they saw last time.

They're immediately shown a short, targeted training moment explaining what they missed and how to spot it next time. It's designed to coach, not shame — the goal is a team that reports suspicious emails with confidence, not one that hides mistakes.

Everyone. New starters get baseline training as part of onboarding, and the whole team goes through ongoing simulations and refresher training. Human risk doesn't stay fixed after induction week, so the program runs continuously.

Yes. You get organisation-wide and individual risk reporting showing simulation results and training completion over time, which many businesses use to support cyber insurance applications and management or board reporting.

Yes. Human Risk Management is run by the same Australian team that manages your IT support, so results, follow-up, and any at-risk staff are handled as part of your existing relationship rather than a separate vendor and a separate login.

Secured — book cover
Free guide

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Reduce the human side of your cyber risk.

Get a quote or ask about adding Human Risk Management to your existing IT support. Usually back to you within a few hours on business days.