IT Support · Web Development

IT support for web development agencies.
IT that keeps pace with your builds.

Stack2 manages IT for Australian web dev agencies — Mac, Windows, and Linux workstations, Microsoft 365, endpoint security, and dev-workflow-aware helpdesk. We speak the language. No explaining what a terminal is.

Mac, Windows & Linux supported · Fixed monthly per seat · Hosting for client deployments
What Stack2 delivers for dev agencies

IT admin handled. Developers keep building.

The managed IT services that let your developers focus on code — not workstation issues, Microsoft admin portals, or security configuration.

Managed Mac, Windows & Linux workstations

All three platforms enrolled in MDM, patched, and monitored. New developer hardware set up before the first day. Security policies applied without interfering with development workflows.

Microsoft 365 & Teams managed

Email, Teams channels, SharePoint, and OneDrive configured for a dev team workflow — shared inboxes for client comms, project channels, and proper access controls. User provisioning same day.

Endpoint security & MDM

Endpoint protection and MDM on every device — Mac, Windows, and Linux. MFA enforced across Microsoft 365. A developer's laptop with client credentials is a high-value target; we treat it that way.

VPN & remote access

Remote access managed for distributed and hybrid teams. VPN configuration handled as part of the service. Developers working remotely have the same secure access as developers in the office.

Hosting for client deployments

Stack2's web hosting runs on Sydney NVMe infrastructure — WordPress, PHP/MySQL, Node.js, and static sites. One account for your agency's IT and your client deployments, with Australian data residency.

Technical helpdesk

Engineers answer tickets — not a tier-one script-reader. Median first reply 18 minutes during AEST hours. We understand dev environments, don't need everything explained from first principles.

Why Stack2

IT that understands how developers work.

The difference between IT support that gets in developers' way and IT support that quietly keeps things running.

DIY IT management

Developers doing their own IT admin. Expensive opportunity cost.

A senior developer spending two hours on a macOS update issue, onboarding a new laptop, or wrestling with Microsoft 365 licensing is two hours of billable work that didn't happen.

Stack2

IT admin handled. Developers build.

New device setup, Microsoft 365 provisioning, security configuration, and troubleshooting — all handled by Stack2. Your developers raise a ticket and get back to the codebase.

Unmanaged developer machines

Developer laptops are security risks. Nobody's watching.

Client credentials in a local .env file, SSH keys with no rotation, no endpoint protection, no remote wipe if a laptop is stolen from a bag at a conference.

Stack2

Endpoint management and remote wipe on every device.

MDM on every machine, endpoint protection active, MFA enforced. A stolen laptop gets wiped before the thief opens it. Client credentials are behind MFA, not just a password.

Non-technical MSPs

IT support that asks what a terminal is.

Explain what Homebrew is. Explain why the dev needs admin rights. Explain that no, the project isn't in My Documents. Explain everything from first principles every single time.

Stack2

Engineers who understand the dev environment.

We manage IT for dev agencies. We know what a build pipeline is, why a developer needs certain access, and how to configure MDM policies that don't break a developer workflow — on any platform.

FAQ

Dev agency IT questions, answered.

If your question isn't here, contact us — an engineer will reply, usually within a few hours on business days.

Yes. We manage Mac, Windows, and Linux workstations with the same MDM tooling and endpoint protection. Most dev agencies run a mix — we support all three without treating any platform as a second-class environment.

We manage the workstation — OS, security, backup, and Microsoft 365. For developer toolchains (Homebrew, Node version managers, Docker, IDE configuration), we assist on managed devices but don't manage application-level dev environments. We won't break your setup.

Yes. Stack2's web hosting runs on Sydney NVMe infrastructure — fast for Australian visitors, with free SSL, nightly backups, and engineer support. Supports WordPress, PHP/MySQL, Node.js, and static sites. See our web hosting plans. One Stack2 account covers both your agency IT and client deployments.

Remote support works anywhere with an internet connection. MDM covers devices regardless of location. VPN and remote access solutions are managed as part of the service. A developer working from another city gets the same coverage as someone in the office.

Microsoft 365 data (Teams, SharePoint, OneDrive) is backed up independently of Microsoft. Managed workstation endpoints are backed up off-site. For code repositories, we recommend hosting on GitHub, GitLab, or Bitbucket — the repository service holds the canonical backup, and we can assist with configuration.

IT handled. Your team builds.

Get a quote or book a free review of your current setup. Usually back to you within a couple of hours on business days.