IT Support · Legal

IT support for law firms.
Your data onshore. Your clients protected.

Stack2 manages IT for Australian legal practices — Australian data sovereignty, access controls on matter files, email security against phishing, and secure offboarding when staff leave. Flat monthly per seat, no bill shock.

Australian data jurisdiction · MFA & email security · Secure staff offboarding
What Stack2 delivers for legal practices

Security and compliance, handled.

The IT fundamentals that matter most for a firm where confidentiality isn't optional.

Australian data sovereignty

All infrastructure onshore. Microsoft 365 tenants provisioned to the Australian data region. No matter data leaves Australian jurisdiction — a clean answer to clients who ask.

Matter file access controls

Access to SharePoint matter folders restricted to authorised staff. When a solicitor is taken off a matter, access is revoked. Departing staff can't walk out with files.

Email security & anti-phishing

Microsoft Defender anti-phishing policies, email scanning, and DKIM/SPF configured. Impersonation attacks targeting legal firms — "urgent wire transfer from the partner" — are caught before they reach a fee-earner's inbox.

Secure staff offboarding

On the day a solicitor or paralegal leaves: accounts disabled, devices wiped, mailbox handed to the principal, access revoked across every system. Included on our Maintain and Manage plans — no project charge.

Compliance-ready backups

Microsoft 365 data backed up independently of Microsoft, endpoints backed up off-site. Retention policies configured to match firm record-keeping requirements. Restorable in hours, not days.

Helpdesk for legal workflows

Staff email us when something's wrong — email down, device won't start, access issue. Median first reply 18 minutes during AEST business hours. Engineers who understand what a matter deadline means.

Why Stack2

IT support that understands what's at stake.

The difference between generic managed IT and IT run specifically for an Australian legal practice.

Generic MSPs

Data might be in the US or EU by default.

Microsoft 365 tenant provisioned wherever the reseller defaults to. Data centre location unclear. "We're pretty sure it's in Australia" isn't an answer you can give a client.

Stack2

Australian data residency, configured on day one.

We provision Microsoft 365 to the Australian data region as standard. Your data stays onshore, and we document it. A clean answer for clients, regulators, and professional indemnity insurers.

Generic MSPs

Staff offboarding is a ticket, not a process.

A solicitor hands in their notice. IT gets an email eventually. Account stays active for a week. Device never comes back. Matter files still accessible from their personal laptop.

Stack2

Same-day offboarding. Accounts locked, devices wiped.

We disable accounts, revoke access, recover or remote-wipe the device, and hand the mailbox to the principal — all on the day of departure, included on our Maintain and Manage plans.

Generic MSPs

Per-hour billing when something urgent goes wrong.

Something fails the morning a matter is due. The clock starts ticking the moment you call, and the invoice follows. The more urgent it is, the more it costs.

Stack2

Unlimited helpdesk on our top plans.

Maintain and Manage include unlimited day-to-day support — urgency doesn't change the price, so staff raise tickets without worrying about the cost, and problems get reported early.

Free · 30 minutes · No obligation

Book a free 30-minute Technology Assessment

A Stack2 engineer spends 30 minutes reviewing your current setup, covering devices, email, backups, and security, then hands you a plain-English list of what to fix first.

  • A plain-English review of your devices, email, and backups
  • Quick wins you can action immediately, whether or not you become a client
  • A short written summary emailed to you after the call

Free, no obligation. Run by a real engineer, not a sales rep.

We'll reply within a few hours on business days to lock in a time.

FAQ

Legal IT questions, answered.

If your question isn't here, contact us — an engineer will reply, usually within a few hours on business days.

Yes. Stack2 runs on Australian infrastructure. Microsoft 365 tenants are provisioned to the Australian data region. No client matter data is stored or processed outside Australian jurisdiction.

Secure offboarding is included in the managed service. On the day of departure, we disable Microsoft 365 accounts, revoke access across all managed devices, recover or remotely wipe hardware, and hand the mailbox to the relevant principal. No extra charge and no waiting for a ticket to be prioritised.

Yes. We support firms using LEAP, Actionstep, FilePro, and similar cloud-based platforms. We manage the devices and Microsoft 365 environment — the practice software itself runs through the browser or as a managed install, and we assist with device compatibility and configuration.

Multi-factor authentication across all Microsoft 365 accounts, anti-phishing policies, email security scanning, endpoint protection on every managed device, and SharePoint access controls restricting matter file access to authorised staff. MFA and endpoint protection are configured on every engagement — non-negotiable.

Priced per seat, per month, across three plans from $69 — see our IT support page for full pricing. Unlimited helpdesk, Microsoft 365 management, and onboarding and offboarding, with no per-incident charges, are included on our Maintain and Manage plans. Project work (major migrations, new system deployments) is quoted separately.

IT infrastructure your clients can rely on.

Get a quote or ask about a free review of your current IT stack. Usually back to you within a few hours on business days.