Data might be in the US or EU by default.
Microsoft 365 tenant provisioned wherever the reseller defaults to. Data centre location unclear. "We're pretty sure it's in Australia" isn't an answer you can give a client.
IT Support · Legal
IT support for law firms.
IT support for law firms.
Your data onshore. Your clients protected.
Stack2 manages IT for Australian legal practices — Australian data sovereignty, access controls on matter files, email security against phishing, and secure offboarding when staff leave. Flat monthly per seat, no bill shock.
Australian data jurisdiction
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MFA & email security
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Secure staff offboarding
What Stack2 delivers for legal practices
Security and compliance, handled.
The IT fundamentals that matter most for a firm where confidentiality isn't optional.
Australian data sovereignty
All infrastructure onshore. Microsoft 365 tenants provisioned to the Australian data region. No matter data leaves Australian jurisdiction — a clean answer to clients who ask.
Matter file access controls
Access to SharePoint matter folders restricted to authorised staff. When a solicitor is taken off a matter, access is revoked. Departing staff can't walk out with files.
Email security & anti-phishing
Microsoft Defender anti-phishing policies, email scanning, and DKIM/SPF configured. Impersonation attacks targeting legal firms — "urgent wire transfer from the partner" — are caught before they reach a fee-earner's inbox.
Secure staff offboarding
On the day a solicitor or paralegal leaves: accounts disabled, devices wiped, mailbox handed to the principal, access revoked across every system. Included in the flat fee — no project charge.
Compliance-ready backups
Microsoft 365 data backed up independently of Microsoft, endpoints backed up off-site. Retention policies configured to match firm record-keeping requirements. Restorable in hours, not days.
Helpdesk for legal workflows
Staff email us when something's wrong — email down, device won't start, access issue. Median first reply 18 minutes during AEST business hours. Engineers who understand what a matter deadline means.
Why Stack2
IT support that understands what's at stake.
The difference between generic managed IT and IT run specifically for an Australian legal practice.
Australian data residency, configured on day one.
We provision Microsoft 365 to the Australian data region as standard. Your data stays onshore, and we document it. A clean answer for clients, regulators, and professional indemnity insurers.
Staff offboarding is a ticket, not a process.
A solicitor hands in their notice. IT gets an email eventually. Account stays active for a week. Device never comes back. Matter files still accessible from their personal laptop.
Same-day offboarding. Accounts locked, devices wiped.
We disable accounts, revoke access, recover or remote-wipe the device, and hand the mailbox to the principal — all on the day of departure, included in the flat fee.
Per-hour billing when something urgent goes wrong.
Something fails the morning a matter is due. The clock starts ticking the moment you call, and the invoice follows. The more urgent it is, the more it costs.
Flat fee. Every support request is included.
Unlimited helpdesk in the flat monthly fee. Urgency doesn't change the price. Staff raise tickets without worrying about the cost — which means problems get reported early.
FAQ
Legal IT questions, answered.
If your question isn't here, contact us — an engineer will reply, usually within a few hours on business days.
Yes. Stack2 runs on Australian infrastructure. Microsoft 365 tenants are provisioned to the Australian data region. No client matter data is stored or processed outside Australian jurisdiction.
Secure offboarding is included in the managed service. On the day of departure, we disable Microsoft 365 accounts, revoke access across all managed devices, recover or remotely wipe hardware, and hand the mailbox to the relevant principal. No extra charge and no waiting for a ticket to be prioritised.
Yes. We support firms using LEAP, Actionstep, FilePro, and similar cloud-based platforms. We manage the devices and Microsoft 365 environment — the practice software itself runs through the browser or as a managed install, and we assist with device compatibility and configuration.
Multi-factor authentication across all Microsoft 365 accounts, anti-phishing policies, email security scanning, endpoint protection on every managed device, and SharePoint access controls restricting matter file access to authorised staff. MFA and endpoint protection are configured on every engagement — non-negotiable.
Flat per-seat monthly fee — see our IT support page for full pricing. Covers unlimited helpdesk, Microsoft 365 management, endpoint protection, and onboarding and offboarding. No per-incident charges. Project work (major migrations, new system deployments) is quoted separately.
IT infrastructure your clients can rely on.
Get a quote or ask about a free review of your current IT stack. Usually back to you within a few hours on business days.