IT Support · Real Estate

IT support for real estate agencies.
Mobile-ready. Tech that works as hard as your agents.

Stack2 manages IT for Australian real estate agencies — mobile device management for agents in the field, Microsoft 365 email and calendar, secure data, and AEST helpdesk. Flat monthly fee, no per-incident billing.

MDM for mobile agents · Remote wipe on departure · Fixed monthly per seat
What Stack2 delivers for real estate agencies

IT that supports the way agents actually work.

Managed IT for a team that's always on the move — in the office, at an open home, or showing a property.

Mobile device management

iPhones, iPads, and laptops enrolled in MDM. Email and calendar configured, security policies applied, remote wipe enabled. Agents get their devices ready to use — you stay in control of the data on them.

Microsoft 365 email & calendar

Professional email, shared calendars for open home scheduling, and Teams for the office team. Configured and managed — so agents aren't juggling personal and work email on the same device.

Secure agent offboarding

Real estate has high staff turnover. On the day an agent leaves: accounts disabled, mobile device remotely wiped, client data secured. No awkward phone calls asking for the laptop back.

Secure access to listings & client data

Access controls on client data and property listings. Agents see what they need, nothing more. A compromised device or a departed agent can't expose your client list or appraisal records.

Backups — client files & Microsoft 365

Contracts, appraisals, and client correspondence backed up and restorable. Microsoft 365 data backed up independently of Microsoft. If something is accidentally deleted, it's recoverable.

Helpdesk when you need it

Tech issue before an open home? Email us. Median first reply 18 minutes during AEST business hours. We resolve it before it becomes a client-facing problem.

Why Stack2

IT built for a mobile team.

Why agencies with agents in the field need managed IT, not ad-hoc support.

Unmanaged devices

Agents managing their own devices. No visibility, no control.

Work email on a personal phone. Client data in personal iCloud. No way to wipe a device when an agent leaves. No way to know if a lost device has your client list on it.

Stack2

MDM-managed devices. Remote wipe always available.

Every agent device enrolled in MDM. Company data separated from personal data. A device lost at an open home? Wipe it before the end of the day. An agent leaves? Same answer.

Ad-hoc IT support

Tech breaks before an open home. No one to call.

The principal handles IT on the side. The agency manager Googles the error. An agent's laptop won't connect to the listing portal twenty minutes before buyers arrive.

Stack2

Email us. Median first reply 18 minutes.

Engineers on every ticket during AEST business hours. Most issues resolved remotely without a visit. Your principal runs the agency — not the helpdesk.

Per-hour billing

Agent turnover means constant unexpected IT costs.

A new agent starts: laptop setup invoice. An agent leaves: offboarding charge. A device setup doesn't go well: two-hour bill. High turnover makes IT costs unpredictable.

Stack2

Flat fee. Onboarding and offboarding included.

New agent device setup and departing agent offboarding are both included in the flat monthly fee. High turnover doesn't mean high IT bills.

FAQ

Real estate IT questions, answered.

If your question isn't here, contact us — an engineer will reply, usually within a few hours on business days.

Yes. Mobile device management covers iPhones, iPads, and Android devices. Devices are enrolled, email and calendar configured, security policies applied, and remote wipe available if a device is lost or an agent leaves.

Secure offboarding is included in the flat fee. On the day of departure, we disable Microsoft 365 accounts, revoke access, and remotely wipe any managed device — whether the hardware comes back or not. No client data leaves with a departing agent.

We manage the devices, network, and Microsoft 365 environment. For property management platforms (Console Cloud, PropertyMe, Rex, etc.) we work alongside the software vendor — ensuring devices are compatible, connectivity is reliable, and access is managed. We don't provide direct support for application logic within those platforms.

Yes. Stack2 offers Australian web hosting on Sydney infrastructure with fast load times, free SSL, nightly backups, and engineer support. A property listing site or agency website hosted with Stack2 loads quickly for Australian visitors. See our web hosting plans.

No minimum. Seats are billed monthly and can be added or removed as your team changes. See our IT support page for pricing details.

IT that keeps up with your agents.

Get a quote or book a free review of your current setup. Usually back to you within a couple of hours on business days.