You find out when production stops.
A workstation fails. The line is down. Someone calls the IT person. They come out when they're free. The production schedule slips while you wait.
IT Support · Manufacturing
IT support for manufacturers.
IT support for manufacturers.
Proactive monitoring. Downtime costs you production.
Stack2 manages IT for Australian manufacturing businesses — endpoints, email, network, and backups monitored proactively. Flat monthly fee, engineers on every ticket. Problems flagged before they stop the floor.
Proactive endpoint monitoring
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Fixed monthly per seat
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AEST business hours
What Stack2 delivers for manufacturers
IT infrastructure that supports production, not disrupts it.
The managed IT services that keep a manufacturing business running — office, floor, and warehouse.
Proactive endpoint monitoring
Every managed workstation and device watched for hardware degradation, software failures, and security events. Most problems flagged and resolved before they interrupt production.
Network management
Office, warehouse, and production floor connectivity monitored and maintained. Network issues that could disrupt operations or take down systems on the floor caught early.
Microsoft 365, fully managed
Email, Teams, and SharePoint configured and maintained for your office team. User provisioning, licence management, and security policies handled — no Microsoft admin portal required from your side.
MDM for shared & mobile devices
Shared workstations, tablets, and rugged devices on the floor enrolled in mobile device management. Track assets, enforce security policies, and remotely wipe a device if it's lost or misplaced.
Business continuity & off-site backups
Critical business data — designs, supplier records, production documents — backed up off-site and restorable quickly. Ransomware hits manufacturing businesses disproportionately; backups are your last line of defence.
IP & design file protection
Access controls and endpoint security that protect proprietary designs, formulas, and production IP. The intellectual property in your systems is often worth more than the equipment — treat it accordingly.
Why Stack2
From reactive to proactive.
The difference between break-fix IT and managed IT — especially in a production environment.
We know before the line stops.
Proactive monitoring catches hardware degradation, software failures, and disk capacity issues before they become outages. Median first reply 18 minutes; most remote fixes done same day.
Every call-out is an invoice surprise.
The busier the period, the more urgent the IT issue — and the more it costs. A two-hour call-out during a busy production run can blow a month's IT budget.
Flat monthly fee, regardless of how busy things get.
Unlimited remote support included. The price doesn't go up during your peak production period. Budget for IT once and leave it there.
No context on your environment or operations.
Each call-out starts from scratch. Explain the setup again. They don't know which workstations are critical, which devices are shared, or what happens when the floor network goes down.
Engineers who know your environment.
We document your stack and keep it current. The same engineers handle your tickets — no re-explaining what the floor workstations do every time something needs attention.
FAQ
Manufacturing IT questions, answered.
If your question isn't here, contact us — an engineer will reply, usually within a few hours on business days.
We manage the devices, network, and Microsoft 365 environment. For ERP and manufacturing software (MYOB Advanced, Pronto, SAP Business One, etc.), we work alongside your software vendor — we ensure the infrastructure is healthy and compatible. We don't provide direct support for ERP application logic.
Every managed endpoint is monitored. For critical floor workstations, we set up priority alerting so any failure is flagged immediately. Remote access handles most software issues. On-site visits are available for Melbourne and Sydney businesses when hands-on access is needed — billed at $200/hour.
Yes. MDM and remote management tools let us support endpoints at any site with a stable internet connection — office, warehouse, or floor. On-site visits are available for Melbourne and Sydney; remote support for everywhere else.
Day-to-day network monitoring and troubleshooting are included in the managed service. New network infrastructure deployments — new switches, firewalls, Wi-Fi rollouts — are project-rated and quoted separately before any work begins.
Flat per-seat monthly fee. See our IT support page for full details. No minimums, no setup fee, no per-incident charges. Cancel anytime with 90 days notice.
Keep your operations running.
Get a quote or book a free review of your current IT stack. Usually back to you within a couple of hours on business days.